Who Is This Course For?
This course has been designed to help individuals that are interested in working in a Customer Service role. This course is widely applicable for many various work environments who deal with customers on a day-to-day basis. This is due to it covering a multitude of potential topics such as, communication skills, requests and even talking on the telephone.
Who Is This Course For?
This course has been designed to help individuals that are interested in working in a Contact Centre roll. This course is widely applicable for many various work environments who deal with customers on a day-to-day basis. This is due to it covering a multitude of potential topics such as, communication skills, resolving problems and operating communication technology.
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Professional General & Security Training Courses, East Midlands, Nottingham. Highfield awards, certificates, diplomas.
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