Who Is This Course For?
This course has been designed to help individuals that are interested in working in a Customer Service role. This course is widely applicable for many various work environments who deal with customers on a day-to-day basis. This is due to it covering a multitude of potential topics such as, communication skills, requests and even talking on the telephone.
Who Is This Course For?
This qualification is for individuals who may want to work in the business/administration sector. This qualification will enable you to enhance your knowledge, skills and understanding of what is required for the job role. The benefit of this qualification is it is created for leaners that work in a multitude of sectors and roles.
Who Is This Course For?
This course has been designed to help individuals that are interested in working in a Contact Centre roll. This course is widely applicable for many various work environments who deal with customers on a day-to-day basis. This is due to it covering a multitude of potential topics such as, communication skills, resolving problems and operating communication technology.